Guest Experience Representative

ASM Global , the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customer service attitude and a flexible schedule.

Essential Duties and Responsibilities

Provide the primary level of guest assistance throughout the venue.

Required to have a thorough knowledge of building policies and procedures and event requirements.

Distribute venue information and updates.

Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.

Be available to listen to guests' compliments and complaints.

Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups.

Make people feel special.

Keep floors and aisles clear of obstructions.

Reports any suspicious activity to your supervisor. …