Operations Supervisor - Uptown Theater (Minneapolis.

• Job Summary:
• WHO ARE YOU?
• Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Uptown Theater, our people embrace these qualities, so if this sounds like you then please read on!

• THE JOB
• Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.

WHAT THIS ROLE WILL DO

This role will be on predominantly show hours with very little Non Show hours.

Works directly with the Ops Manager and other supervisors to perform day of show duties

Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities, as well as our VIP program and seat upgrades

Work through and correct guest concerns and complaints regarding security and customer service-related situations

Follow up with Security and Guest Services teams to ensure that service standards are met

Perform opening/running/closing duties according to Live Nation policy

Inform guests of venue amenities & make recommendations …