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Concessions Catering Manager, Stadium of Light

Delaware North

What you'll do

The opportunity

Delaware North UK is hiring a casual Concessions Catering Manager to join our collaborative team at Stadium of Light in Sunderland, Tyne and Wear. As a Concessions Catering Manager, you will be managing diverse teams from a range of kiosks to create exceptional guest experiences. If you are the Concession Manager to lead our team members to success, join us.

Pay

The expected pay for this role is sign in to see pay

What will you do?

  • Manage, lead, and train dedicated and proud frontline teams, monitoring timeliness and quantities in food preparation, promoting quality goods and exceptional service excellence
  • Deliver informative and engaging briefs to all team members within your service area before each event
  • Perform opening and closing procedures for assigned area
  • Provide prompt and appropriate handling of guest feedback
  • Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

What you need

  • No degree required
  • Experience managing and leading large teams within hospitality or events
  • Knowledge of the Food & Beverage industry, preferably within hospitality and catering environment
  • Skills in guest service, communication, attention to detail, analysis, quick thinking, and leadership
  • Ability to stand for duration of shift
  • Comfortable handling various meat and alcohol products
  • Availability to attend shifts for matchdays and event days, due to events-based nature of roles

Perks

  • Competitive weekly pay starting sign in to see pay
  • Casual 6+ hour shifts, including evenings and weekends flexibly working part-time for the biggest events and matchdays, with opportunities to pick up extra shifts that suit your lifestyle
  • Free meal on event days
  • Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and major concerts taking the stage, as well as a range of exciting meetings and events and more to come in 2026 and 2027

About Delaware North

Event and venue caterer · Buffalo, United States

Delaware North is a family-owned hospitality company based in Buffalo, New York, and has served sports fans since 1915. It runs food, drink and hospitality at stadiums, parks, resorts, airports and casinos across the United States, Australia and the United Kingdom.

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