Event Staff

• Job Summary:
• Event staff team members are stationed at various posts throughout the building during events. The position entails greeting, directing guest through metal detectors or wand, scanning tickets, checking bags, answering guests’ questions and informing guests of show and facility rules to ensure the safety of the facility and guests.

Essential Duties:

Greet and direct customers through the metal detectors and/or scan customers with metal detection wands.

Performs searches of bags to eliminate restricted and unauthorized items.

Politely yet confidently inform customers of the event rules.

Verify tickets and credentials for events and facility access. May require scanning tickets, assisting patrons to their seats.

Responsible for allowing only valid ticket credentials into specific areas of the building while not permitting spirts to leave certain spaces and scanning tickets and /or providing wristbands or stamps when needed.

Assist with performing crowd control efficiently and professionally inside and outside the venue.

Resolve problems, address complaints as they arise producing accurate and effective results. Contacting management as necessary. …