PT Banquet Server

Summary

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties and Responsibilities

Reports for work in proper uniform according to the scheduled time.

Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.

Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.

Assists with preparing garnishes, beverages, condiments, and breads.

Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.

Assists with preparation and set-up of event room when necessary.

Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.

Attends pre-function meeting for briefing of event details.

Provides friendly and courteous customer service at all times.

Remains at assigned station and perform duties as assigned according to each event.

Reports any customer concerns and/or complaints to Banquet Captain. …