F&B Assistant
- Manchester, UK
- Sign in to see pay
- Posted 11 Sept 2026
What you'll do
If you enjoy working in a fast-paced, customer-focused environment, this casual opportunity could be perfect for you. You don’t need extensive experience – reliability, a strong work ethic, and a willingness to learn are what matter most. A passion for delivering great service, along with the enthusiasm to support your team wherever needed, will set you up for success in this role.
The Venue
A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a sign in to see pay million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.
The Role
As a Casual Food & Beverage Assistant, you will play a key role in creating a welcoming and enjoyable experience for our guests. You will support the wider team by preparing and serving food and drinks, maintaining a clean and organised environment, and delivering excellent customer service at all times.
Please note: this is a casual role, and hours will vary depending on event schedules.
The Responsibilities
- Prepare and serve high-quality alcoholic and non-alcoholic beverages.
- Prepare and serve food and snacks in line with company standards.
- Use tills to take orders and process payments accurately.
- Engage with customers, responding to enquiries and promoting current offers.
- Maintain high standards of cleanliness and organisation across all service areas.
- Respond promptly to spills and potential hazards, ensuring a safe environment for guests and colleagues.
- Deliver outstanding customer service, ensuring a positive and memorable guest experience.
- Work collaboratively with the wider team to ensure smooth and efficient service.
- Prioritise tasks effectively during busy periods to support operations.
What you need
- Previous experience in a food and beverage or customer-facing role is desirable.
- Knowledge of food hygiene and safety standards (training can be provided).
- Experience working in a hospitality or event environment is beneficial.
- A positive, can-do attitude with a passion for delivering excellent customer service.
- Friendly and approachable with strong interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
About Legends Global
Legends Global runs venues and the services inside them, from venue management and booking to food and drink, premium hospitality, ticket sales, partnerships and merchandise. It is the business formed when Legends combined with ASM Global, and it works with arenas, stadiums, convention centres, theatres and racecourses around the world.
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