Experience Ambassador

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Experience Ambassador at the Hampton Roads Convention Center.

• Positions Summary
• The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist assistance. Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in-house concessionaires, and related personnel.

Compensation: $13.00 hourly

• ESSENTIAL FUNCTIONS:
• Insure highest level of customer service.
• Serve as main point of contact for his/her location during event and door opening process.
• Always maintain professional demeanor and attire.
• Work in Guest Services Areas providing directions, building facilities information, and event information.
• Resolve any front of house patron/ticket/building issues throughout the event and contact appropriate personnel to resolve issues that require management presence.
• Serve as an usher, greeter, and/or ticket taker for special events.
• Use a two-way radio for communication with management, security, and staff. …