Hospitality Assistant at The Venues Collection

What you'll do

sign in to see pay + excellent benefits

We’re looking for... We’re looking for a friendly, enthusiastic Hospitality Assistant to join the team at Eastwood Hall!

If you love working with people, enjoy being part of a busy team and take pride in giving guests a brilliant experience, this could be the perfect role for you.

From restaurant service and preparing delicious food and drinks to helping set up for meetings, events and functions, no two days need to be the same. You’ll be right at the heart of what makes our guests’ visits special, helping everything run smoothly and making sure everyone feels welcome.

You don’t need to know everything on day one. What matters most is having a positive attitude, a willingness to learn and a passion for great service.

What you’ll be doing...

Welcoming guests with a friendly smile and making them feel at home.
Providing great food and beverage service, taking orders and ensuring everything reaches the guest promptly.
Talking guests through menus and making recommendations where appropriate.
Setting up tables, restaurants, meeting rooms and event spaces ready for service.
Making sure food and drinks look the part and meet our high standards.
Preparing simple food items and beverages when needed, from coffees to salads.
Handling payments accurately and ensuring guests have a smooth experience from start to finish.
Keeping our restaurants, kitchens and service areas clean, tidy and ready for action.
Supporting stock checks and letting the team know when supplies are running low.
Working closely with our kitchen, Conference & Events and wider Food & Beverage teams to deliver fantastic service.
Helping colleagues during busy periods and getting stuck in wherever you’re needed.
Following our food safety, allergen management, health and safety and hygiene procedures.

What you need

Passionate about people and enjoys making guests feel welcome.

Friendly, approachable and confident communicating with guests and colleagues.

A team player who’s always happy to lend a hand.

Organised, with a good eye for detail and pride in maintaining high standards.

Able to keep a cool head and stay positive when things get busy.

Reliable, enthusiastic and keen to learn new skills.

Committed to delivering great service and creating memorable guest experiences.

About The Venues Collection

Venue operator · Eastwood, UK

The Venues Collection runs five conference, training and events venues in England, with on-site hotels and leisure facilities at most of them. Its properties are Eastwood Hall near Nottingham, Kents Hill Park in Milton Keynes, Milton Hill House in Oxfordshire, Sedgebrook Hall near Northampton and Yarnfield Park.

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