Usher

• Summary
• Position is required to assist patrons with their customer service needs while attending a public of private event.

Essential Duties and Responsibilities

• Assist patrons with seating or other information as needed
• Maintain position on post, viewing area of responsibility
• Oversee assigned area for spills or situations requiring staff attention
• Operate handicap lift with wheelchair containing patron (if applicable)
• Receive and act on complaints from patrons according to established policies and procedures
• All other duties as assigned
• Performs other related duties as assigned by Manager/Supervisor

• Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED preferred
• One-year prior experience in a customer service position preferred

Skills and Abilities

Must be able to communicate clearly, have a friendly disposition, and a smile! …