Ticket Seller

• POSITION: Ticket Seller
• DEPARTMENT: Box Office
• REPORTS TO: Box Office Manager
• FLSA STATUS: Hourly, non-exempt

ESSENTIAL DUTES AND RESPONSIBILITIES

Ability to courteously interact with the public face to face.

Open and/or closes ticket window as required

Accurately issue tickets purchased by patrons; accepts payment and makes change accurately.

Accurate accounting for ticket revenue.

Maintain a cash drawer.

Provide information to the public regarding tickets and facility events.

Direct ticketing issues to the Box Office Manager/Director of Finance.

Maintain a professional and polite relationship with co-workers, clients, and the public.

Maintain an organized work area in a professional, neat and clean manner.

Adhere to Box Office policy and procedures.

Assist customers with Will Call tickets for events.

Accept payment and make change before giving tickets to customer.

Ability to work independently and handle most box office questions without assistance.

Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.

Balances cash and card drawer with manager at the end of each shift. …