Greenroom Server

Essential Duties and Responsibilities

Anticipate and respond to guest needs

Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

Organize and prioritize service per appropriate service sequence

Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal

Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

Deliver food and beverages to artist

Perform opening/running/closing duties according to HOB policy

Maintain line of sight/atmosphere control by circulating through work area throughout shift

Have the ability to memorize menus and daily specials

Remove dirty plates, glasses, etc., from green rooms once artist has finished

Clean spills on tables or around work area

Maintain HOB safety and sanitation standards

Have knowledge of all music, promotional or special events in the house

Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately …