Floor Supervisor - Leo Restaurant
- Philadelphia, Pennsylvania, United States
- Sign in to see pay
- Full time
- Apply by 4 Feb 2027
What you'll do
Position Summary
Our Floor Supervisor is a front‑of‑house team member who oversees service flow, mentors servers, handles guest issues, coordinates with the kitchen, and maintains high service standards while monitoring overall staff performance. Typical duties include supervising staff, overseeing reservations, training new hires, resolving complaints, monitoring order timing, overseeing banquet event booking, coordination and execution, and ensuring accurate cash handling.
This role pays an hourly rate of sign in to see pay.
This position will remain open until December 31, 2026.
Responsibilities
- Supervise FOH service teams during restaurant service.
- Delivering engaging pre-service briefings to motivate and prepare the team.
- Support with guest requests and resolving queries to ensure an exceptional experience.
- Liaising with kitchen, management, and venue stakeholders to maintain smooth operations.
- Assisting with closing event sales leads, event coordination, and execution.
- Supervise service flow and coordinate with the kitchen.
- Maintains high service standards while monitoring overall staff performance.
What you need
- 2–3 years in the food and beverage industry.
- Strong leadership skills with experience supervising or guiding teams.
- Proven hospitality experience in restaurants, events, or bars is essential.
- Confidence working in fast-paced, high-volume service environments.
- Excellent communication and guest service skills with a proactive attitude.
- Proven mentorship ability.
- Strong math skills.
- Advanced menu and wine pairing knowledge.
- Strong organizational skills and attention to detail.
- Ability to handle high-stress situations calmly.
About Oak View Group
Oak View Group, usually shortened to OVG, develops and runs arenas, stadiums, theatres and convention centres, and provides the food, drink and premium hospitality inside them. It has built venues such as Climate Pledge Arena in Seattle, UBS Arena in New York and Co-op Live in Manchester.
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