Charleston Music Hall and Music Farm Box Office

• Job Summary:
• Frank Productions, LLC is looking for Box Office staff to join our team part-time in Charleston, SC. Positions are open at the Charleston Music Hall and Music Farm with a starting rate of $20/hr. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

WHAT THIS PERSON WILL DO

Assist in daily operations of the box office, including opening and closing box office procedures

Quickly and efficiently identify a customer’s will-call order by verifying all pertinent customer information including the customer’s name, email, and order number in order to distribute tickets

Assist customers with mobile tickets during day-of-event and ingress

Understand the venue seat-map and assist customers in seat selection

Efficiently and accurately answer customer questions in-person and over the phone

Accurately accept customer payment while adhering to company’s procedures and policies

Utilize ticketing software to sell tickets to patrons

Follow company protocol for the relevant building as communicated by venue management

All other duties as assigned

WHAT THIS PERSON WILL BRING …