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Hospitality Supervisor

Restaurant Associates

What you'll do

We are looking for an enthusiastic, motivated and experienced Hospitality Supervisor to join our team.

The successful candidate will play an important role in overseeing daily operations, supervising staff and ensuring our guests receive an excellent standard of service. You will lead by example, maintain high standards and help create a welcoming and positive environment for both guests and team members.

Key Responsibilities

  • Supervise and support the day-to-day hospitality operations.
  • Lead, motivate and manage the team to deliver outstanding customer service.
  • Ensure high standards of cleanliness, presentation and hygiene.
  • Handle guest enquiries, feedback and complaints professionally.
  • Assist with staff training, rotas and performance management.
  • Monitor stock levels and assist with ordering and inventory control.
  • Ensure health and safety procedures are followed.
  • Support management in achieving operational targets.
  • Ensure smooth service and efficient running of the venue.

Job Reference

com/3010/76425002/52843320/SU #RAGroup

What you need

  • Previous experience in a hospitality supervisory or team leader role.
  • Excellent customer service and communication skills.
  • Strong leadership and organisational abilities.
  • Ability to work under pressure in a busy environment.
  • A positive attitude and a hands-on approach.
  • Good problem-solving and decision-making skills.
  • Flexible availability, including evenings and weekends where required.

About Restaurant Associates

Event and venue caterer · London, UK

Restaurant Associates is a hospitality business within Compass Group UK and Ireland. It runs restaurants, cafes and event catering in corporate offices and at some of the UK's best-known visitor attractions, from the Imperial War Museums and HMS Belfast to Whipsnade Zoo and Glyndebourne.

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