Duty Security Manager

Duty Security Manager - Olympia

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Permanent | 4-on-4-off | 12-hour day and night shifts | Kensington West London

The Role

Carlisle Support Services is recruiting an exceptional Duty Security Manager to lead security operations at Olympia, one of London’s most iconic and complex destinations.

Home to major exhibitions, conferences, hotels, offices, entertainment venues, hospitality spaces and a busy transport interchange, Olympia welcomes millions of visitors each year. Its security operation runs around the clock across a fast-moving estate where events, tenants, contractors and the public come together.

As the most senior security authority on the estate during your shift, you will take full responsibility for people, performance, compliance and safety. This is a hands-on shift-command role for an experienced operational leader who can set exacting standards, make confident decisions under pressure and maintain oversight of the entire estate.

You will lead from the front, command significant security and life-safety incidents, direct the Security Control Room and ensure every member of the team is properly briefed, deployed, supported and accountable.

We’re looking for people who are

• Decisive and composed, with the confidence to take command during complex or fast-moving incidents.
• Visible, approachable and committed to leading from the front.
• Experienced in managing security teams within complex estates, major venues, events, hospitality or comparable environments.
• Able to maintain consistently high operational and professional standards.
• Skilled at developing officers and supervisors through clear feedback, coaching and structured development.
• Confident engaging with clients, tenants, event partners, contractors and emergency services.
• Strong written and verbal communicators who can produce accurate, evidence-led reports.
• Commercially aware and conscious of the safety, financial and reputational impact of their decisions.
• Dependable and flexible, with the ability to work a full-time 4-on-4-off rotating shift pattern covering days, nights and weekends.
• Holders of a current SIA Door Supervisor licence.

This is not simply a supervisory position. We are looking for a proven security leader who can take ownership of an entire shift and deliver a safe, compliant and professional operation in all circumstances.