Event Staff

• REPORTS TO: Event Supervisor/ Manager
• FLSA STATUS: Hourly Non-Exempt
• Position: Usher/Ticket Taker

POSITION SUMMARY

Part-time event based only

• This position works all ticketed events and some non-ticketed events.
• USHER/TICKET TAKER JOB DESCRIPTION

Ticket Takers – Entry Doors

· Listen attentively to Guests’ questions, concerns or suggestions and be prepared to answer their questions.

· Inspect your assigned area and report all defective equipment or hazardous conditions immediately to your Supervisor.

· Greet each Guest with a smile and encourage them to enjoy their visit to our facilities.

· Courteously request that each Guest hold his or her own ticket.

• · Check tickets carefully upon Guest entry at the doors, to ensure valid date, time, event number
• and ticket stock. Do not allow anyone without a valid ticket or credential to enter the facility.

· Scan/tear tickets and return the appropriate portion to the Guest.

· Communicate via radio to control access for employees, media, VIP’s and participants.

· While collecting tickets or checking credentials and pass lists, answer any questions that Guests have pertaining to the facility. …