Catering Lead

• ESSENTIAL DUTIES
• Include the following. Other duties may be assigned.

“Must understand and practice the concept of teamwork”

“Ensure that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of customer service.” Changed to “Serves food to guest with high level of customer service.”

“Maintain high standards of safety and cleanliness in all areas”

“Must strive to provide guest with a memorable experience and exceed their expectations by anticipating their needs.” Added

“Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.” Added

“Assist with preparation and set-up of event room when necessary”

“Prepare tables with place settings as instructed”

“Ensure health codes are followed”

“Prepares food and beverage for customer”

“Follow all rules and regulations for serving alcohol”

Change “could involve some ‘pre-shopping’ for backstage catered events” to “Shop for backstage and green rooms items that have the highest quality. …