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Restaurant Manager, Stadium of Light

Delaware North

What you'll do

The opportunity

Delaware North UK is hiring casual a Restaurant Manager at Banks on the Wear to join our team at Stadium of Light in Sunderland, Tyne and Wear. As Restaurant Manager at Banks on the Wear, you will be leading a team of waiters and supervisors to deliver guest service excellence at our restaurant created alongside two-Michelin-star Chef, Tommy Banks. If you are the Banks on the Wear Manager we are looking for, ready to lead high-quality service and premium guest experiences, join our collaborative team.

Pay

The expected pay for this role is sign in to see pay

What will you do?

  • Oversee daily shift responsibilities of Restaurant Waiters and Supervisors within a premium setting
  • Support with the training, development, motivation, and monitoring of team members, ensuring teams are up to date with the evolving à la carte menu
  • Appropriately address all guest concerns in a timely and professional manner, ensuring accurate knowledge of all restaurant and menu information, ensuring each visit feels considered
  • Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

What you need

  • No degree required
  • Experience managing and leading large teams in a fine-dining hospitality environment
  • Knowledge of the fine-dining and the Food & Beverage industry, preferably within hospitality and catering environments
  • Skills in communication, leadership, teamwork, attention to detail, organisation, strategic thinking, and multitasking in a fast-paced environment
  • Ability to work all matchdays and event days, with opportunity for set up shifts

Perks

  • Competitive weekly pay starting sign in to see pay, with opportunity to grow once working with the team
  • Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
  • Free meal on event days
  • Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football and UEFA Europa League, upcoming global stars taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026 and 2027

About Delaware North

Event and venue caterer · Buffalo, United States

Delaware North is a family-owned hospitality company based in Buffalo, New York, and has served sports fans since 1915. It runs food, drink and hospitality at stadiums, parks, resorts, airports and casinos across the United States, Australia and the United Kingdom.

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