Seasonal Guest Services - Maggie Daley Park

• Job Title: Seasonal Guest Services – Part-Time / Non-Exempt
• Location: Maggie Daley Park, Chicago, IL
• Reports To: Facility Manager

• Position Summary
• Maggie Daley Park is seeking enthusiastic, guest-focused individuals to join our Seasonal Guest Services Staff for the winter ice-skating season. In this role, you’ll help create a fun, safe, and memorable experience for all visitors to the Ice-Skating Ribbon. Working under the direction of the Guest Services Leader, you’ll assist off-ice operations, support special events, and ensure excellent service is delivered throughout the guest experience. Maggie Daley Park is open 7 days a week in all types of weather. Rain, Snow and Sunshine. All Applicants need to be extremely reliable, dedicated and punctual. References will be checked.

Key Responsibilities

Greet guests warmly and provide friendly, professional assistance.

Share information about rink rules, skate rentals, park programs, and events.

Encourage safe behavior and enforce rink policies.

Report any incidents, injuries, or unsafe conditions to supervisors immediately.

Fit, distribute, and collect rental skates and helmets. …