Food & Beverage Supervisor
- Manchester, UK
- Sign in to see pay
- Posted 5 Oct 2026
What you'll do
The Venue
A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a sign in to see pay million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.
The Role
The F&B Retail Supervisor is responsible for overseeing the daily operations of the food and beverage service areas to our general admission customers, ensuring smooth operations and high-quality guest experiences. This includes managing staff, maintaining service standards, coordinating with kitchen and front-of-house teams, and ensuring compliance with safety and hygiene regulations.
We are looking for candidates with pace, passion and personality! Our Casual Supervisors oversee the bars on our concourse that welcomes up to 22,000 people every show night, so having the right energy and attitude is so important.
The Responsibilities
- Lead and inspire a team of servers, bartenders, and F&B staff, providing training, support, and performance feedback to maintain exceptional service standards.
- Coordinate day-to-day operations, allocating tasks and managing service flow to ensure efficient, seamless delivery.
- Deliver outstanding guest experiences, handling enquiries, recommendations, feedback, and complaints professionally and proactively.
- Support operational excellence, working closely with kitchen teams, overseeing special events and functions, and ensuring food and beverage service runs smoothly.
- Maintain compliance and commercial performance, managing stock levels, controlling costs and wastage, and ensuring adherence to all food safety, hygiene, and health & safety standards.
What you need
- Proven experience in food and beverage operations, ideally in a supervisory or team leadership role.
- Strong leadership and people skills, with the ability to motivate, develop, and guide high-performing teams.
- Customer-focused mindset, with experience resolving issues and creating memorable guest experiences.
- Excellent communication and organisational skills, with the ability to multitask and thrive in a fast-paced environment.
About Legends Global
Legends Global runs venues and the services inside them, from venue management and booking to food and drink, premium hospitality, ticket sales, partnerships and merchandise. It is the business formed when Legends combined with ASM Global, and it works with arenas, stadiums, convention centres, theatres and racecourses around the world.
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