Ticket Scanner

• POSITION: Ticket Scanner
• DEPARTMENT: Guest Services
• REPORTS TO: Guest Services Staffing Supervisor
• FLSA STATUS: Hourly/Non-Exempt

• Summary
• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

Greet each guest with a warm smile and a friendly greeting (i.e., “good afternoon” or “welcome to the Superdome”)

Familiarize yourself with the ticket system for each event, including special passes or credentials that are to be honored

Give general directions pointing guest to the appropriate area (i.e., “your seats are in the Terrace; please take the escalator to the top-level”)

Grant admission to each guest who presents a valid ticket, pass, or credential

Deny admission to anyone who is unauthorized or without tickets

Keep the lines of guests moving rapidly

If you see a guest entering the building smoking, advise them that they need to extinguish the cigarette, and smoking is permitted only in designated smoking areas. They may smoke at Gates B, D, F, and H …