Venue Box Office staff

• Job Summary:
• WHAT THIS ROLE WILL DO

Cash Handling; Opening Procedures and Closing Procedures

Maintain superior customer service both in person and over the phones

Answer phone with prompt and courteous attitude

Guest Relations

Will Call/Sales/Coat Check Window

Running Ticketmaster Program on Computer for Sales

Processing Opening and Closing Paperwork

Knowledge of Talent and Entertainment

Have a positive attitude

• WHAT THIS PERSON WILL BRING
• Required:

Working Knowledge of Phone Handling, Cashiering, Customer Service

Entry level knowledge of basic computer operation and Point of Sales systems

Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail

Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment

High School Diploma

Preferred:

Previous Ticketing experience

Working knowledge of Windows based PC programs

Bilingual proficiency in English and Spanish is highly desirable

Physical Demands/Working Environment:

Working environment is fast-paced

Position requires repetitive use of arms for answering busy phones and typing