Box Office Manager

Essential Duties and Responsibilities

Independently build shows and secondary add-on events utilizing Ticketmaster platform for high volume venue.

Forecasting show labor and communicating with other departments accordingly.

Update weekly calendar and trackers within Excel following weekly deadlines.

Prepares or assist with preparation of a daily report of business transactions.

Supervises and schedules ticket sellers and completes weekly payroll.

Processes group sales orders and complimentary ticket requests.

Assists in coordinating all event information between the promoter, facility personnel and the ticket company in a timely manner.

Maintains communication with ticket company representatives for updates and/or revisions in computer operations.

Assists or prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.

Assists with preparation of the final Box Office statement for settlement of each event.

Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public. …