Premium Concierge Lead | Part-Time | Moody Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Premium Concierge Lead will serve as the key point of contact and supervisor for members within two main entrances of premium areas. This role is designed to enhance the member’s event-day experience by ensuring high levels of engagement, satisfaction, and personalized service. The Premium Concierge Lead will oversee all aspects of the event day premium member services, from facilitating access to exclusive benefits to managing requests and handling special event coordination. This position will also supervise Premium Concierge team members, ensuring that all services are executed with the highest level of professionalism and efficiency.

This role pays an hourly rate of $22.00. …